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Reviewed: Sun, Mar 24, 2019
About pop: 4.7 /10
We didn’t get the car we reserved. The car we got was pretty neat up and the inside was a mess, stains everywhere. When we returned the car there wasn’t a shuttle van to take us to the airport, they think it was towed during the night. We smashed in with 2 other people into the car we had rented and someone dropped us at the airport.
Compact | Nissan Versa or similar

Relevant Reviews on pop Pop Car Rental (LAX)

Julia Qme Yi

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Compact | Hyundai Accent or similar
Reviewed: Sat, Jul 13, 2019
“The most horrific experience, i was so scary ! We were scared for our lives!!!!”
About pop: 2.0 /10
I will never use POP rental car! The worst experience we had! They lie and rude! They gave use dented and broken cars! The most horrible customer service. The whole office smelled like MARIJUANA! Some customers who was waiting just left without their cars and went to another car rental! I will NEVER return!
About QEEQ: 10.0 /10

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Intermediate | Nissan Sentra or similar
Reviewed: Wed, Mar 13, 2019
“Nobody showed up to pick us up”
About pop: 2.0 /10
Absolutely disastoutus!! Nobody showed up or follow through our rental although we paid and signed the contract in advance. Left hanging in LAX without a rental!!

A.Torres

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Intermediate | Hyundai Elantra or similar
Reviewed: Sun, Feb 24, 2019
“A Satisfied Customer”
About pop: 10.0 /10
Staff was friendly and helpful. Omar provided awesome service...very friendly and knowledgeable.
About QEEQ: 10.0 /10

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Compact | Hyundai Accent or similar
Reviewed: Thu, Jan 31, 2019
“Horrible in every respect!!!”
About pop: 3.2 /10
The worst experience I have ever had renting a car. First no one came to pick me up at the car rental depot had to call an Uber. Then I waited 1 1/2 hours to get the car. On return I was told I owe the whole amount for the car which I already prepaid for. Then when I showed them my receipt they said I owed for liability insurance instead. I gave them my Visa to pay and was told that their system was down and I would have to pay cash or cheque which I didn’t have either. I told them to take my card number but they refused. I had to then go to an ATM which I got charged to to use to get money out. What a gong show. Never ever using this company again and I would not recommend it to anyway. There is no savings with all the aggravation it causes.

M.Mohammed

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Compact | Hyundai Accent or similar
Reviewed: Sun, Jan 20, 2019
About pop: 4.7 /10
Pop cars make me wait around 2hours, they created contract and make me signed for three times before Giving vehicle, pathetic service , they say to give 2hours time if we want airport drop of service. Almost worst custservice

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