Will use Pop and Easyrentcars again

I didn’t take the insurance when I booked the rental online. During car pick up I took the insurance. They were charging in Mexican currently where all my credit cards were declined due to that. Then I had to goto a near by ATM to withdraw cash. Also no roadside assistance available though they charged $365 for insurance for 2 weeks. There was no proper contact number as well when I had to questions to reach them.

After booking 2 weeks in advance and paying in full, I was told when I called for pickup that my reservation had been canceled and that they had no cars available. I was stuck at LAX with no car. I found an Alamo bus which had a cars available sign. The rental cost 4X the amount of the amount I had paid.

Absolutely disastoutus!! Nobody showed up or follow through our rental although we paid and signed the contract in advance. Left hanging in LAX without a rental!!

Our flight was delayed and we arrived an hour after planned. Our car was cancelled because we didn't call.

Something wrong with engine made noises all the way embarrassing it rained the wipers were not working could not see sales person went through 4 cars before she found this car which she should not have very disappointing