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+49 6107 6353100
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00308 491 0209
From other countries or regions
+1-8007618913
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Live chat Email us Service Code: 2737784262
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Miserable agents and faulty car.

Reviewed: Tue, Mar 12, 2019
About Routes: 7.3 /10
I would have to begin EVERY day with stopping for air for one tire. By the end of each day the same tire was flat again. I called to extend my rental, yhr first lady was busy and said she would call me back but she didnt. I called again an hour later anf the second make promises that the price was the same and everything was set. The next day a man calls me and said the car was due nack yesterday and now I have to pay $3 a day extra for thr extension fee.
About QEEQ: 10.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Chicago Airport

Theodore MacAdam

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Reviewed: Fri, Dec 28, 2018
About Routes: 6.0 /10

R.HARTUNG

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Aug 27, 2019
“On a one to ten it was a7”
About Routes: 6.7 /10
Slow going at the desk

R.Kontra

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Aug 24, 2019
“Excellent price but service at the counter was very poor in checking out and in returning the vehic”
About Routes: 7.0 /10
Routes did not have the vehicle I ordered. I was forced to take a smaller vehicle than my needs required. I got a very inexperienced counter person who was receiving no help from the other staff. It took a lot longer than It should have. Parking lot was very packed with cars. No room in the lot.
About QEEQ: 10.0 /10

J.Zolot

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Economy | Kia Rio or similar
Reviewed: Fri, Jun 7, 2019
“fine”
About Routes: 7.7 /10
I didn't like Routes telling me damage to car before I accepted it, ie. dent listed as scratch. When I didn't agree and wanted the exact damages listed, counter staff got snippy. I had to request she acknowledge the damages and give me a copy of the form. This process took approximately 60 minutes.
About QEEQ: 10.0 /10

H.Poon

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, May 10, 2019
“Bad for Routes”
About Routes: 4.3 /10
Very bad! The car I pick up the fuel are not full and I needed to return as the fuel I pick up. But no one can fill the fuel as you needed but only full fuel. So the only way you do is only fuel up more. So they can earn such money. I hate ROUTES.

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