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Live chat Email us Service Code: 8873082035
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Miserable agents and faulty car.

Reviewed: Tue, Mar 12, 2019
About Routes: 7.3 /10
I would have to begin EVERY day with stopping for air for one tire. By the end of each day the same tire was flat again. I called to extend my rental, yhr first lady was busy and said she would call me back but she didnt. I called again an hour later anf the second make promises that the price was the same and everything was set. The next day a man calls me and said the car was due nack yesterday and now I have to pay $3 a day extra for thr extension fee.
About QEEQ: 10.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Chicago Airport

R.Powell Moon

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Economy | Kia Rio or similar
Reviewed: Tue, Oct 29, 2019
“See you in April 2020!”
About Routes: 10.0 /10
The booking was very easy, the location is a bus ride from the airport, the staff was excellent, and the experience was awesome! Thank You!
About QEEQ: 10.0 /10
The price drop platform worked well. Great car for a great price!

G.Minzer

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 29, 2019
“Booking was very easy the rest was a major hassle and we will never rent from there again”
About Routes: 5.7 /10
We wanted a compact vehicle and received a Dodge Durango they told me it was a free upgrade and I told him I wasn’t interested in an upgrade and it’s only an upgrade if you consider it an upgrade they said that there was nothing else available and I told them that I booked this months ago. They said we had the option to cancel which wasn’t an option at the time.
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Aug 11, 2019
“Fast service, unfriendly staff”
About Routes: 9.0 /10
Car was great, fast service, but the customer service at the pickup lacked friendliness and warmth. Appreciate not being upsold.
About QEEQ: 10.0 /10

v.rodriguez

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jun 18, 2019
“Great car at a great price. Customer service can improve with certain workers.”
About Routes: 8.0 /10
Car was great, shuttle driver to routes was pleasant. Getting the car was busy but guy helping us was great. Returning the car was busy, and lady at the counter was very rude to everyone. Lacked customer service skills.
About QEEQ: 10.0 /10

Mohammad Siddiqui

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Economy | Toyota Yaris or similar
Reviewed: Thu, May 16, 2019
“Unbelievable”
About Routes: 9.0 /10
Yes, I wish I could have the same deal and experience for my immediate trip.
About QEEQ: 10.0 /10
Yes, yes, yes...

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