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Search for Routes Car Rentals in Chicago

Poor customer service

Reviewed: Thu, Aug 8, 2019
About Routes: 5.7 /10
only one counter person to help about 12 people--she was very very rude & not very helpful--will never rent there again because of her.
Nissan Rogue image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

Rebecca Eleanor

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Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Dec 19, 2019
About Routes: 2.0 /10

K.Tucci

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Apr 21, 2019
About Routes: 9.3 /10
They upgraded our car to a Jeep Wrangler. It was great!
About QEEQ: 10.0 /10

D.King

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Apr 4, 2019
About Routes: 8.3 /10
The shuttle told awhile for pick up. And it took a while to pick up my rental car due to low staff
About QEEQ: 9.0 /10

L.Ford

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Jan 22, 2019
“Poor customer service.”
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.

B.Callahan

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Compact SUV | Kia Sportage or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Sep 7, 2018
“Fantastic experience all the way around!”
About Routes: 9.8 /10
Like: Price, vehicle and the service representative, Patrick.
Dislike: Nothing.

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