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Live chat Email us Service Code: 3094562307
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Reviewed: Thu, Feb 21, 2019
About Routes: 9.7 /10
At pickup I was asked if I had rental insurance and there has been no other car rental company that has ever requested this additional information. I had to call in to my insurance company as I did not have the right paperwork to prove this to the Customer Service Rep. She stated that this requested is on the website but I still have yet to find it and she wasn't able to direct me to that particular request.
About QEEQ: 8.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Toronto Airport

Yale Valentine

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Reviewed: Sat, May 30, 2020
About Routes: 2.0 /10

D.Puri

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Intermediate | Nissan Sentra or similar
Reviewed: Thu, Nov 7, 2019
About Routes: 10.0 /10
Amaing experience. Have booked through them for second time. Got updraded both times. Thanks.
About QEEQ: 10.0 /10
Smooth booking process. Wide variety of car rental companies.
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AvidMo

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Economy | Kia Rio or similar
Reviewed: Tue, Sep 24, 2019
“Simple and easy”
About Routes: 10.0 /10
Amazing amazing amazing there not one time I book and they disappoint. They either go above and beyond or go above and beyond.
About QEEQ: 10.0 /10
Great service and very simple. I wish they bring back the 30$ referral coupon.

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Economy | Kia Rio or similar
Reviewed: Wed, Sep 18, 2019
About Routes: 8.3 /10
It's a lovely small company, however it took a while til they picked me up from the airport location. and also for the second time they gave me a minivan instead of the economy car i booked. If you enjoy such upgrades you're in for a good surprise. I though I just spent extra money on gas. But otherwise - a positive experience.
About QEEQ: 10.0 /10

R.Startup

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Jun 3, 2019
“No problem, though the car we got was nothing like the one we ordered.”
About Routes: 10.0 /10
The car we got (Jeep) was much larger than the car we chose (Toyota). Although the size of the vehicle was not an issue for me, it did mean higher fuel costs. I'm not sure a vehicle the size I ordered was available. This could be an issue for others. There was no user manual in the car - we couldn't turn the internal lights off for a number of days until someone told us how. Even google couldn't help us (suggested taking the fuse out). However, the service from Routes was excellent and I would definitely use them again.
About QEEQ: 10.0 /10

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