EasyRent IN IRELAND are Superb! VERY friendly, helpful and considerate!

C.Robinson

Ireland

Reviewed: Sun, Feb 17, 2019

About Easirent: 8.7 /10

Nothing could have been better! The staff were all superb! In my heading, I stress "Ireland" as Easirent staff in the UK are, in my experience, a bunch of crooks! At Gatwick, after a 10 hour flight, I paid a "deposit" for a car I had already paid in full to rent, only to subsequently find they had charged me for an "Upgrade" to a Diesel car - which I didn't want or need - at more than the cost of the initial rental! At Heathrow, they refused to give me a car I had booked and paid for because I did not have any utility bills dated in the last 3 months proving I lived at my address in the UK? I had been away for 4 months, I pay my bills by direct debit so do not get paper bills and have my bank statements sent electronically so how on Earth could I comply with the VERY small print of their contract? I offered them my passport to HOLD against the rental, £20 000 to be blocked on my credit card as a deposit or for them to run a credit check on me. They refused - but kept my money anyway and ignored attempts to contact them afterwards! I got a taxi to Green Motion down the road and they gladly gave me a car without needing any supporting documents! Easirent Ireland MUST be a different company as the service there is fantastic and I would recommend them to anyone without hesitation! Just avoid Easirent in the UK!!!!

About QEEQ: 8.0 /10

Economy | Ford Fiesta or similar

2-day rental

Relevant Reviews on Easirent Dublin Airport

K.Wrench

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Tue, Nov 8, 2022

“Poor”

About Easirent: 6.0 /10

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

About QEEQ: 10.0 /10

NGRW

Ireland

9-day rental

Economy | Ford Fiesta or similar

Reviewed: Mon, Nov 7, 2022

About Easirent: 10.0 /10

Car smelt overpowering from sanitiser. Was not informed of need to get code from DVLA using my National Insurance Number> Time consuming

About QEEQ: 10.0 /10

B.Rolling

Ireland

18-day rental

Full-Size Van | Ford Transit 9 Seats or similar

Reviewed: Tue, Sep 17, 2019

“Terrible from all aspects, picking up, condition, add on prices. etc etc”

About Easirent: 4.0 /10

Terrible experience, Condition of 1st van was totally unacceptable. service was poor when picking up both vehicles, just terrible all around. Have sent in a formal complaint but yet to hear back, not holding my breath on the reply.

C.Halligan

Ireland

2-day rental

Economy | Fiat 500l or similar

Reviewed: Mon, May 27, 2019

About Easirent: 8.7 /10

We are still waiting for our money back regarding the taxi transfer from the airport. We hope this is imminent. The insurance was a little high for a day!

D.Maree

Ireland

7-day rental

Compact | Ford Focus or similar

Reviewed: Thu, May 9, 2019

“Car hire company lacking in customer service, empathy, integrity!”

About Easirent: 4.3 /10

Long wait for pickup/ rude unapologetic staff- I was told 5 minutes but was waiting over 45 minutes for the pickup, rang office 4 times. Was spoken to rudely and abruptly by 3 team members, they constantly said just 5 minutes away but I waited 45 mins and they were unapologetic about being so late. Took a further 1/2 hour or more to get to the office and get on the road. Hiring cars without road tax - When checking out, a guy beside me was complaining - he was waiting a month for a refund- due to returning his hire as it had no tax. No road tax? with a hire company? I did not think to check my tax disc? I gave the benefit of the doubt and thought this must be a one off surely? however over Easter I was pulled in by gardai and my vehicle had no up to date road tax on it. The company was unapologetic upon return of the car. I only got away with a fine/confiscation because the garda was local and took my work that it was a hire and he let me go. Poor customer service - They are so unapologetic and unhelpful and I doubt their integrity. The only small redemption is the girl Lauren who did eventually come to my assistance and was the only polite/genuine/helpful person in my whole experience with Easirent.

EasyRent IN IRELAND are Superb! VERY friendly, helpful and considerate!

Relevant Reviews on Easirent Dublin Airport

Pay for Car Rentals with Crypto