Will not be recommending either company to any one

Car smelt overpowering from sanitiser. Was not informed of need to get code from DVLA using my National Insurance Number> Time consuming

Staff and car excellent. Had to take a taxi to collect car. Driver very unhappy with short journey...and made his view clearly known. That was an uncomfortable experience. Stephanie checked me in and was lovely

When ordering it would have been better if the costs were more transparent. Drop off was totally unclear and directions were vague.

When picking up the car the guy at the counter painted a very scary picture of insurance situation and informed me that to be fully insured I need to purchase very expensive insurance. I know this is his job and everything he said was accurate but I found it very scary. And the whole process took too long. When I dropped off I found the guy accepted it was rude. He dropped me off at the airport by double parking and gave me a "safety first" advice when I was going to get off from offside of the van. But because he double parked, the near side was equally dangerous.