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Horrific. Never again

Reviewed: Thu, Jul 25, 2019
About Easirent: 4.0 /10
Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!! Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it. My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked
Economy | Ford Fiesta or similar

Relevant Reviews on Easirent Dublin Airport

C.Ryan

View more >
Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 5, 2019
“Samantha at Dublin Airport was exceptional”
About Easirent: 10.0 /10
Yes, it was perfect
About QEEQ: 10.0 /10
Can't remember any problems.

Pawel Finke

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Compact | Ford Focus or similar
Reviewed: Tue, Jul 16, 2019
“SCAM rental.”
About Easirent: 2.7 /10
SCAM!!!! That's all I can say. After arriving to pick up my car the staff decided I'm a resident and demanded some insane documents to rent a car. "Well, sir if you read the fine print..." I DIDN'T GET IT IN THE END!!! Had to pay walk-in prices at a proper place, or lose all the money invested in the trip. Fine, keep the money, hope karma gets you!!
About QEEQ: 10.0 /10

a.Kelly

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Mini | Toyota Aygo or similar
Reviewed: Sat, Jul 6, 2019
“Unprofessional staff”
About Easirent: 7.7 /10
The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.

E.Nawawi

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Economy | Ford Fiesta or similar
Reviewed: Fri, Mar 22, 2019
About Easirent: 10.0 /10
Overall was okay. Bought a diffrent unsurance and they said its not valid. Must purchase their insurance.
About QEEQ: 7.0 /10

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Intermediate | Ford Mondeo or similar
Reviewed: Tue, Feb 12, 2019
“SHOCKING”
About Easirent: 4.0 /10
AVOID. Terrible experience. awful customer service. poor quality of cars. Everythings hidden in the fine fine print. Asked for £1,800 when arrived at check in. £30 extra money for boarder fees. and £95 upfront incase i didnt return full tank. Didnt have a similar car i purchased. Had to give me a manual Car and i asked for automatic car. First car they offered had engine managment light on. Overall shocking experience.
About QEEQ: 8.0 /10

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