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Great experience with Easy Car Rentals but Below Average experience with Alamo rental agent-Antonio

Reviewed: Tue, Feb 12, 2019
About Alamo: 8.3 /10
Alamo counter Agent Antonio was difficult to deal with and insisted that I had to show him a "British Drivers Licence" for the contract to be valid. Even after I showed him a printed version of the contract specifying that a valid USA or Canadian Driver's Licence was acceptable, he was still difficult, combative and argumentative. informing me, that since I used a British Car Rental Agency, I had to present a British Drivers Licence. How sad !!! Antonio attempted to tell me that my Contract with Easy Car rentals for Alamo was not valid !!!. Finally, I was able to convince Antonio, that my Contract was valid and that his interpretation was in-correct. This was a frustrating experience for me, which was uncalled for. There were other issues with Antonio as well because of his rude attitude.
About QEEQ: 10.0 /10
Mini | Mitsubishi Mirage 2 Doors or similar

Relevant Reviews on Alamo Orlando International Airport

Florence Bronte

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Reviewed: Sat, May 18, 2019
About Alamo: 6.0 /10
Service could be more friendly and polite.

Kyle Amelia

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Reviewed: Sun, May 20, 2018
About Alamo: 10.0 /10
A reputable car rental company with excellent service!
About QEEQ: 10.0 /10

T.King

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Sat, Jan 13, 2024
“10/10”
About Alamo: 10.0 /10
Delighted with the whole experience from beginning to end. Normally with other rental companies at Orlando I have to wait 1 hour plus
About QEEQ: 10.0 /10
Great service

H.Llanes Rincon

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Full Size | Chevrolet Malibu or similar
Reviewed: Mon, Nov 22, 2021
“Sencillo”
About Alamo: 8.0 /10
Buen auto
About QEEQ: 8.0 /10
Fácil de reservar

Grant

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Oct 7, 2019
“Excellent from start to finish, highly recommend”
About Alamo: 10.0 /10
Wouldn't hesitate to return to Alamo for my next trip, very easy throughout collection and drop-off and staff were pleasant as well. We all appreciated the speed at which we had our car considering we had been travelling for 15 hours and to have zero hassle was great. The online check-in option was a fantastic time saving option.
About QEEQ: 10.0 /10
Prices were very competitive and the deal I received I was very happy with. The website was really easy to use and the insurance options given (and taken) with AXA were great as well. Wouldn't hesitate to return to this company for my next car rental.

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