Great experience with Easy Car Rentals but Below Average experience with Alamo rental agent-Antonio

United States

Reviewed: Tue, Feb 12, 2019

About Alamo: 8.3 /10

Alamo counter Agent Antonio was difficult to deal with and insisted that I had to show him a "British Drivers Licence" for the contract to be valid. Even after I showed him a printed version of the contract specifying that a valid USA or Canadian Driver's Licence was acceptable, he was still difficult, combative and argumentative. informing me, that since I used a British Car Rental Agency, I had to present a British Drivers Licence. How sad !!! Antonio attempted to tell me that my Contract with Easy Car rentals for Alamo was not valid !!!. Finally, I was able to convince Antonio, that my Contract was valid and that his interpretation was in-correct. This was a frustrating experience for me, which was uncalled for. There were other issues with Antonio as well because of his rude attitude.

About QEEQ: 10.0 /10

Alamo

Orlando International Airport(MCO)

Orlando

United States

Mini | Mitsubishi Mirage 2 Doors or similar

1 days rental

Relevant Reviews on Alamo Orlando International Airport

Honey Meg

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Reviewed: Mon, Jul 8, 2024

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Reviewed: Fri, Aug 3, 2018

About Alamo: 10.0 /10

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Hilda Freeman

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Orlando

United States

Reviewed: Tue, Feb 23, 2016

About Alamo: 8.0 /10

Big company with a wide selection of models available. Very convenient and fast for both pick-up and drop-off.

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Colin Shelley

United States

1 days rental

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Orlando International Airport(MCO)

Orlando

United States

Reviewed: Tue, Aug 25, 2015

About Alamo: 6.0 /10

Picked up the car at Orlando airport. When I arrived, Alamo's parking lot had almost no compact size cars left as I reserved, and the clerk kept pushing me to choose a higher category. I ended up with a Chevy Sonic LTZ, which is similar to the Chevrolet Aveo in my country, with a 1.4 T engine. Overall, I was quite satisfied with this small car; its performance was good, and it responded well when accelerating or changing lanes. In fact, its driving performance was better than the Cruze I rented later. However, the car is still a compact size, which feels a bit small in the U.S., unlike driving a larger car which gives more confidence. I recommend renting at least a standard or mid-size car.