I hope everyone can be punctual. Arriving on time at the counter will be quick, usually within 15 minutes. The counter staff is friendly and not verbose. Once asked if you bought full insurance, they won't recommend it again. I walked from the long-distance train station to terminal 1 to pick up the car. The route is a bit long, but there are many signs. If you plan to go to another country, be sure to mention it in advance. It should be noted on the receipt and the fee charged. Otherwise, you need to find a Hertz location near Germany to add to the contract before leaving the country, which can be inconvenient.

Both pickup and return were very fast, the vehicle was new and comfortable to drive.

Great service. We don't speak English, but they were very patient and friendly.

Great experience. No extra upselling, and they provided a brand new car with only 12 kilometers on it.