Please call me 262 796-1553 Monday

Car was in much poorer condition than the vehicles we own. Fox Tampa staff is great; Fox corporate customer service awful. 2 major issues. After driving a bit, had an oil/burning smell that would not go away--seemed to have a bad tire or wheel bearing. Also, had a soft tire (took picture of air pressure screen) on pickup. Discovered next day that it wouldn't hold air after re-filling with air, because it had a nail in it. Fox Customer Service said we needed to pay because it was not reported within 6 hours. Very disappointed in their lack of appropriate service.

We had a problem with our flight and ended up getting to the car rental late. At first they gave me a hard time and said they would not honor our rental agreement. After telling them what happened to our plane with a fuel leak and being up since 4am they did honor the rental agreement.

Rental agent was very pushy and was trying to up sell all extra items without full disclosure on what options were best for me.

Like I said the service was TERRIBLE we waited in line for over 2 hours and the employee we had was nasty

Waited in line for a car I reserved on line for over 2 hours and when I got up there was told fox does not have the car I ordered. Was given a van that I could not fit in because I an short. The man who helped get the keys was good and helped me get a small car which is what I ordered. I will not rent from fox again. Long time wait for a reserved car on line. Thanks.