Cheap initial deal was deceiving because of the extras that needed to be paid. Lack of flexibility.

Tried calling 3 times for pick up at airport, each time no answer. I had to rent a car from a different agency after pre-paying Easirent.

NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

Never ever again ... over two hours for the pick up process ... ridiculous

Like: Everything. Even my extension was way on the phone
Dislike: It wasn’t a Ford Fiesta. But a a Renault 208. Still a very good car. Loved it!