What a horrible experience only three days before our wedding!

D.Siciliano

Ireland

Reviewed: Thu, Aug 15, 2019

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

Economy | Ford Fiesta or similar

7-day rental

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L.Hendy

Ireland

7-day rental

Economy | Ford Fiesta or similar

Reviewed: Sun, Jan 8, 2023

“No problems”

About Easirent: 9.0 /10

No problems

About QEEQ: 8.0 /10

No complaints

P.Montesano

Ireland

8-day rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Thu, Oct 3, 2019

“Cost was exceedingly higher than anticipated.”

About Easirent: 9.0 /10

The experience with Easirent was fantastic from a service standpoint. The pricing for 8 days of use for the vehicle seemed significantly more expensive than was anticipated. During booking, the charges were approximately $515 which is higher than expected but accepted under the impression that would be the total amount of cost. When picking up the vehicle day of, there were additional costs of $495 approximately which is almost a 100% increase from the original booking and a total surprise. This was very upsetting but we had no choice at the time to another direction for booking at that moment and felt lied to/tricked.

About QEEQ: 9.0 /10

P.Kilcline

Ireland

4-day rental

Mini | Toyota Aygo or similar

Reviewed: Mon, May 20, 2019

“Pretty good”

About Easirent: 10.0 /10

The young girl Laureen was fantastic very helpful, pleasent could not do enough for you a pleasure to deal with her

About QEEQ: 9.0 /10

Ireland

2-day rental

Mini | Toyota Aygo or similar

Reviewed: Fri, May 10, 2019

“Terrible and cheap only to start with”

About Easirent: 5.0 /10

Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car. No one mentioned any price to pay on top and I have been “secretly” charged 40€. Had to check statements to notice it. Terrible planning at pick up (bank holiday apart) and customer service not transparent

E.Nawawi

Ireland

7-day rental

Economy | Ford Fiesta or similar

Reviewed: Fri, Mar 22, 2019

About Easirent: 10.0 /10

Overall was okay. Bought a diffrent unsurance and they said its not valid. Must purchase their insurance.

About QEEQ: 7.0 /10

What a horrible experience only three days before our wedding!

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