What a horrible experience only three days before our wedding!

D.Siciliano

Ireland

Reviewed: Thu, Aug 15, 2019

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Rodney Raman

Ireland

1 days rental

Reviewed: Sat, Mar 1, 2025

About Easirent: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

J.ESPI GALLART

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Wed, Aug 14, 2019

“I am waiting the return of the insurance that I reject.They told me three days.Contact with me to re”

About Easirent: 5.0 /10

The counter stuff was nota clear with the insurance. The car was ok.

P.Kearns

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 25, 2019

“Horrific. Never again”

About Easirent: 4.0 /10

Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!! Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it. My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked

I.Blasco Novell

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Wed, Apr 24, 2019

About Easirent: 7.3 /10

The counter staff recommend us to book an insurance even when we have booked full insurance with Easyrentcars because they told us it won't cover everything. After our trip we have re-read all the information and we were perfectly covered so 100€ wasted...

About QEEQ: 10.0 /10

David Long D.Long

Ireland

1 days rental

Intermediate | Ford Mondeo or similar

Reviewed: Thu, Feb 21, 2019

“Great customer service. Will certainly return again.”

About Easirent: 10.0 /10

I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.

About QEEQ: 10.0 /10

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What a horrible experience only three days before our wedding!

Relevant Reviews on Easirent Dublin Airport

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