No. I was disappointed as mentioned above

One of the black employees was extremely dishonest. I specifically booked a Honda Jazz, but he gave me a lower class vehicle instead. The trunk was very small and couldn't fit two suitcases. I asked to switch to a Jazz, and he pretended to check with his colleague via walkie-talkie, but then told me there were no Jazz cars available. Resigned, I decided to make do with the car. However, upon further inspection, I found many scratches all over it, which I couldn't accept. So, I returned to the counter and asked for a newer car. When another white employee helped me, he said they had Jazz cars available. It seemed the black employee was unhappy because I didn't take up many of his suggested add-ons, so he gave me a hard time. This behavior from the black employee severely tarnished the company's image!

Quite satisfied, roadside assistance was prompt

I met kashif at the counter. He was really professional. It took 5 minutes for whole process. Car was out of my expectations. Really happy with the service. Would recommend to everyone.

The budget staff were very friendly and helpful. The car was clean and performed as expected.

The platform was easy to use, and a good interface between myself and the rental company.