Excellent

Very satisfied, the service attitude was excellent. We needed to return the car in a different location, and despite making a mistake during the booking, they patiently helped us resolve it.

Both pickup and drop-off are convenient.

I was initially given ford focus but AC was not working and there was bad smell. They did change the vehicle but they were not sorry about it and I had to waste 2 hours of my time there. Moreover, they want initial vehicle to be have 100% fuel even though exchange of vehicle is not my fault. About the second car - it was good.

one of the car tires was not safe to drive and i suffered a side-wall blow out. Luckily, i was able to change the (small) spare and get to a service facility. Apex didn't give the best advice by phone, but when I returned with a receipt of service and the original tire, they quickly and professionally credited me for the charge I incurred.

We had to call 3 times before someone would pick us up at the airport, although we were at the correct pick-up spot. In all, we lost close to 30 min.