Awesome Experience!

Penalty for the gas (half tank instead of 3/4) was very high

only one counter person to help about 12 people--she was very very rude & not very helpful--will never rent there again because of her.

great service, very fast, got an upgraded car . Very happy

Everything fine and smooth

Like: Great Jeep for a very reasonable price. Staff was all very nice.
Dislike: Make sure to read the terms and conditions of the rental - I have never experienced a company that, no matter if your plane was delayed and you paid in full, would release your reserved vehicle and charge you full price if you were more than 2 hours late. You can avoid this by calling and letting them know but we were stuck on the tarmac with horrible cell phone reception so we couldn't call. Luckily, we made it with 10 minutes to spare but still they said that there is no flexibility with that policy and that seems crazy. I paid beforehand so that vehicle should be waiting for me no matter how late my pick-up is.