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Search for Routes Car Rentals in Chicago
Reviewed: Tue, Aug 20, 2019
About Routes: 10.0 /10
The rental company staff were very nice.
car image
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States

Relevant Reviews on Routes Chicago Airport

Daniel Alfred

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Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Sep 21, 2019
About Routes: 4.0 /10

D.Hesselbarth

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Economy | Kia Rio or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Jul 4, 2019
“Amazing price, car was fine, process was a bit confusing.”
About Routes: 7.3 /10
Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.
About QEEQ: 8.0 /10
No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.

v.rodriguez

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Jun 18, 2019
“Great car at a great price. Customer service can improve with certain workers.”
About Routes: 8.0 /10
Car was great, shuttle driver to routes was pleasant. Getting the car was busy but guy helping us was great. Returning the car was busy, and lady at the counter was very rude to everyone. Lacked customer service skills.
About QEEQ: 10.0 /10

UNHAPPY EX-CUSTOMER

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, May 8, 2019
“I WILL NEVER AGAIN USE EASYRENTCARS.COM EVEN IF THE RENTAL IS HALF THE COST”
About Routes: 2.7 /10
THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

W.Knerr

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Economy | Toyota Yaris or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Apr 12, 2019
“Just needs to be organized more.”
About Routes: 6.0 /10
The process to pick it up was terrible nobody new anything I had to call several times, then coming back they told me 15 minutes for a shuttle I way 45 minutes plus.

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