SURPRICE RENT A CAR, Malpensa Airport Car Rental

SURPRICE RENT A CAR - Malpensa Airport Information, Car Rental Instructions & Policies

Address

Via del Gregge, 116, 21015 Lonate Pozzolo VA (45.653580 , 8.722647)

Telephone

+3903311734063

Pick-up Instructions

The SURPRICE RENT A CAR - Malpensa Airport car rental location is located out of the airport

Free shuttle bus service, marked as Auto One/Surprice. We offer 2 meeting points. 1. Terminal T1 (Departures) door nr.17. 2. Terminal T2 (Arrivals) door nr.5. For assistance call 003903311734063.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 10/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 9/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 9/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 9/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Cyprus Czech Republic Germany Denmark Spain Estonia France Show More Austria Belgium Cyprus Czech Republic Germany Denmark Spain Estonia France Finland Greece United Kingdom Hungary Croatia Ireland Iceland Luxembourg Lithuania Latvia Malta Norway Netherlands Portugal Sweden Slovakia Slovenia Switzerland Andorra Poland	EUR 100 per rental

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

In the event customers cross the border to a non-authorized country, a fine of 1500 EUR will apply and the insurance will also be invalidated.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 1200-4000

Theft Insurance Excess:

EUR 2500-4000

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.6 mi from Milan Malpensa Airport

30.2 mi from Milan Linate Airport

Railway Stations

26 mi from Milan Central Station

28.9 mi from Milan Rogoredo Train Station

Hotels

26.3 mi from Hintown Conchetta

27.4 mi from Grand Visconti Palace

Other Landmarks

25.9 mi from Darsena

26.2 mi from Missoni

26.4 mi from Porta Venezia

FIND ME A CHEAP RENTAL

Map view of SURPRICE RENT A CAR Store Location

coordinates: 45.65358 8.722647

Guest Reviews

Total points： 6.0 / 10 Average

Vehicle condition: 0.3
Vehicle cleanliness: 0.0
Spaciousness: 0.2
Counter staff: 0.1
Pick-up location: 0.1
Drop-off location: 0.1
Pick-up time: 30-60 mins
Drop-off time: 10-30 mins

A.Veiga Lopez
Milan
4.7 /10 Average
Reviewed: Sunday, September 21, 2025
El coche estaba sucio (papeles) y se me cobró la limpieza despuesd de devolverlo
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Zara Hodgson
Milan
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Edwina Bloor
Milan
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Dealing with the accident was very painful. When we called, they asked us to call road assistance, but the customer service was in Italian. Being stranded in the middle of nowhere was really frustrating.
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Aldrich Lloyd
Milan
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Sandy Jenny
Milan
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The actual rental company was a small local Italian company. Overall, it was pretty good, the staff were very friendly, spoke good English, and communication was quite pleasant.
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Lisa Betty
Milan
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The specified model was unavailable and was replaced with a cheaper Opel, but the condition of the car was good.
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Stanford Garcia
Milan
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Ursula Landon
Milan
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Joan Hardy
Milan
4 /10 Average
Reviewed: Sunday, September 21, 2025
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William Bertha
Milan
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Lilith Maria
Milan
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Fitch Euphemia
Milan
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Cecilia Arnold
Milan
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good.
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Abigail Harrod
Milan
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Olga Sandy
Milan
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff's English is very good.
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Camille FitzGerald
Milan
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was fine, and I met a Pakistani brother.
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Faithe Finger
Milan
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Cecil Cronin
Milan
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The overall service was quite good.
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Berg Onions
Milan
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Nicholas Yule
Milan
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
During the peak summer season, AVIS showed no available cars for rent, but we managed to find one here, which wasn’t easy. Before leaving Milan Airport, we contacted the rental company, and they said they would send a car to pick us up and take us to the rental point, saving us the hassle of dragging our big bags there ourselves. At the pickup point, we discovered that AUTOONE and SURPRICE were operating together. When we later received the confirmation email, it was under AUTOONE’s header, so I guess they are sister companies. There were two staff members handling the procedures on-site. We waited about ten minutes before it was our turn to process the rental. After adding full insurance and paying for cross-border driving at the counter, we received a car slightly larger than the one we had reserved—a white SEAT Arona. The whole pickup process took about ten minutes. (Unfortunately, the later survey options didn’t allow us to select the actual car we got.) For the return, since we had full insurance, as long as the tank was full, they quickly verified the vehicle and completed the return process.
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Fitch Euphemia
Milan
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
During the busy summer season, AVIS showed no cars available, but we managed to find one here, which wasn’t easy. Before leaving Milan Airport, we contacted the rental company by phone, and they kindly sent a car to pick us up and take us to the rental location, saving us the trouble of carrying our luggage ourselves. Once we arrived, we found that AUTOONE and SURPRICE shared the same location. Later, when we received a confirmation email, it was under AUTOONE’s name, so they’re probably sister companies. There were two staff members processing rentals on site, and we only waited about ten minutes before it was our turn. After confirming the addition of full insurance and cross-border usage fees at the counter, we were given a car slightly larger than the one we had booked. It was a white SEAT Arona. The entire process took about ten minutes. (Unfortunately, in the later selection options, we couldn’t choose the actual car model we received.) When returning the car, we had full insurance, so as long as the fuel tank was full, they quickly checked and completed the return process.
Read More >