I booked a Polo but they upgraded me to a T-Roc (I think it’s called 探歌 in China). The car was really new and spotless, the paperwork only took a few minutes, and the staff were super friendly.
Overall, the service was quite satisfactory. They weren't particularly enthusiastic, but everything was well-organized, which is expected from a major rental company. The car was very new. They asked if I had already purchased insurance through the booking platform, and I confirmed that I had, including full coverage. The staff didn’t push further and simply asked me to sign the 'decline insurance' section on the Rental Agreement.
Really happy with the whole experience. No hidden fees at all, and they explained all the important details clearly before I picked up the car. They just asked once about insurance—when I said I’d already bought it on the platform, they didn’t push anything else. The car was basically brand new, only 28 km on the clock when I got it, and highway tolls within Hungary were already included.
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