CAR RENTAL REVIEWS ON HERTZ IN BORDEAUX

The staff at the company were very friendly.

It was not the car choosen. Too small

Trop d’attente pour récupérer la voiture. La voiture n’avait pas la clim et la soufflerie marchait mal. Le prix de l’assurance proposée (20€ par jour) est beaucoup trop élevé. Personnel très poli et accueillant. Voiture propre et très bon état.

Very good, can speak English

Drop off could have been better. Made me move between two offices in the rain and both did not want to do the final check of the car.

great

Great service attitude!

Friendly and hospitable

They try to rip you off. Take a million photos of the car at pick up time as they will try and sting you for every minuscule scratch on the car when you drop it off. They also take forever to reply to any queries you have and will charge your card without your consent (including the supposed “damage” charges

Booking process was smooth, thanks for everything

Utterly appalling pick up experience. Huge very slow queue. Way way worse than all the other rental car people at the same airport and time. Incredible that they had apparently made no effort to staff up or flexibly on a very busy Saturday and their process was itself useless - very paper driven rather than online and ready in advance which again the other companies had done (a relative was picking a car up from Budget so we had direct experience of that on the same day). in short - hugely disappointing.

All worked well thank you.

Friendly service. Improper fuel check, car was not handed over with a full tank, and they charged the customer without verification