It was quite convenient. The location was easy to find, not many people were in line, and all procedures were done in about 20 minutes from entering the shop to getting in the car.
This is an established car rental company. I almost always use them for self-driving tours during overseas vacations. The cars are new, and the staff are professional and courteous.
Rented a car on short notice. While the service lacked some flexibility, it was overall acceptable and quite standard. Everything went smoothly and quickly.
The service attitude at the Salzburg store when picking up the car was great. A handsome guy handled our transaction. We originally booked a Mercedes A-Class but were upgraded to a BMW 420, which was a pleasant surprise. Later, when discussing insurance matters, he was relatively patient. However, when we called the store to report a scratch during the rental period, the guy who answered was very impatient and hung up after a couple of sentences. Deducting one star for that.
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