CAR RENTAL REVIEWS ON EUROPCAR IN BARI

Rude agent in Lamezia. Accused us of damaging the mirror. Not willing to accept our explanation. Ignored our questions like we were not there. Will never rent from Europcar unless our formal complaint is thoroughly reviewed. Terrible customer service! Never been treated this way before!

Inefficient and slow service at Bari airport. Took close to 60 minutes to get served with only a dozen people ahead of us.

No price drops. Good website, easy booking and fair pricing.

We had to wait over 2hours in a queue to the car. Was a horrible experience.

Staff too slow at pick up. Fiat Panda is not worth of money. Straggling little engine and you feel every hole in it.

Guy I called before booking for more info, wasn't easy to communicate. It was a struggle to get answer for simple questions.

Car did exceed expectations but wait to be served was very long. However, counter staff were very pleasant and helpful. Vehicle cleanliness marked low as exterior was very dirty - request for widescreen and windows to be cleaned was dealt with very quickly. it was a new car so very clean inside.

Very smooth and efficient booking process - and a very competitive price.

Very satisfied.