CAR RENTAL REVIEWS ON DOLLAR IN PITTSBURGH

Pretty good.

The service was very good, but the car was a bit dirty and not cleaned; the windows were somewhat dirty.

Very convenient, the pick-up and return processes were quick.

The front desk service was extremely patient and very good.

No need to queue at 10 AM.

Great customer service, no need to queue, both renting and exchanging the car were very convenient.

Excellent

Satisfied

I initially selected to return the car with a full tank on the rental platform, but the staff on-site mentioned that it wasn't necessary and offered to refuel the car for us (implying their refueling service is cheaper). There was no contract or paperwork signed. However, they pre-charged $53, and I assumed it would be adjusted based on actual usage, but it turned out you have to completely empty the tank to match. $53 is enough to fully fill the tank. It's frustrating how the agreement I made with the rental platform was changed on-site.

The staff at Dollar are wonderful and very helpful.

I enjoy the this and it’s different ways to pay for rentals

In the counter the staff was unrespectfull.

Mini Van was TOO LARGE and wasted fuel. I ordered an economy car.

Satisfied

Charged the fees double, price fat too high 750 US for 3 days (thereof 120 upgrade)

Very satisfied

Great value for money.

The whole experience was wholesome. I left my jacket and tie inside the car during drop-off but it was my fault.

Clear and straightforward

Satisfied overall, but they suggested upgrading to a four-wheel-drive for safety in snowy weather, and it didn't snow at all during the 10-day rental.

Overall service was good, but the car's condition was average. There was a constant oil change reminder, and the windows were quite dirty.