Excellent

The guys are courteous, quick and easy to communicate with. Very fast pick up and drop offs. Helpful with me having 2 kids (one of which is a baby) a stroller, and a luggage.

Quick booking. Straigh forward.

ガソリンが満タンで借りれるはずが、100キロ近く走行していた車だとわかった。 残り走行距離が650キロだったのだが、ガソリンを満タンにすると、760キロとモニターに出ていて、非常に残念だった。返却時に伝えたが、全くとりあってもらえなかった。新しい車だったが、前使用者のゴミも置いてあり、清楚しているのか疑問だった。もう二度と借りたくない。

Even though I ordered on line everything, when I went to pick up the car the lady on the counter took advantage of my jet lag and made me purchase extra insurance which I found out I didn’t need.

That was good

When i returned the car, the guy found a miniscule chip in the windshield and a small ding on the hood of the car. I told him that i recalled hearing something bing off the windshield when i was driving but did not see or think anything of it. I did not recall a stone/pebble hitting the roof of the car. I was told that i had to put in an insurance claim. Very disappointed in their customer service.

Never again...couldn’t find my contract when I dropped the car off...extra charges that weren’t on my original agreement but I could do nothing because it was so late at night