A great 10-day travel in northeast USA

Some staff at the rental company had an average attitude, while others were okay. The car's condition was average. At first, they upgraded us to a larger vehicle, which we thought was a nice bonus, but it turned out the larger car was hard to drive and had frequent issues. The parking sensor in 'P' mode was broken, making it hard to park properly at one point. We reluctantly drove over two hours to exchange the car. During the exchange, we spent a long time negotiating back and forth, and the replacement car immediately showed an engine oil replacement warning. We had to spend another half a day dealing with that, which was very exhausting.

The service was excellent, and the staff at the front desk were very patient.

Pick up was a breeze. Very very good staff at the rental location. They couldn’t have been more helpful. No improvement necessary if only all rental companies were like this

Excellent. Great prices. Website was very good and easy to navigate. Will definitely use you again.

Very satisfied, very professional, efficient, and great service attitude.

Although it's during the pandemic, it didn't affect the car rental service.