Great company, excellent staff.

Very good

The staff is very friendly.

Subsequent attempt to hire a car in cairns unsuccessful I booked got a number but subsequent e-mails wanted more information I didn’t check my email until I got to Cairns & found out booking cancelled

Make it easy - like my experience in Melbourne & all is good

Just found it difficult trying to get thru to someone on the phone. Overall a great experience!!

The first car offered was a larger one than we booked- we asked to change to the car we booked (Toyota Corolla hatch). A Hyundai 30 was offered, which we accepted. However there were some technical problems with the car and the service officer had to find another one. 3 cars and more than 1 hour from arriving at the pick up point. The customer service was fine, it appears there may be a quality assurance problem. The drop off went extremely well. All customer service staff were very polite and helpful.