Dislike: I wish I would have picked a little larger car, I'm a big person, and it was a bit small for getting in and out of. Other than that, it worked fine for the week we were in Montreal.
Like: The experience with Discount Cars in Montreal was a good one. Very helpful young man. When we got in the car, a light was on, and he took it back to the garage to check it out before we left. I would have worried if it would have come on after we left the lot. Dislike: I wish I would have picked a little larger car, I'm a big person, and it was a bit small for getting in and out of. Other than that, it worked fine for the week we were in Montreal.
The windscreen wipers were unsafe they were so bad and we needed them quite a lot. A vehicle manual was not provided in English but we assume the spanner symbol that came on prior to drop off meant the car needed a service as the engine/car performance was not adversely affected.
About QEEQ:10.0/10
Everything was great, including the price protector refund.
I rented a Hyundai Grand Santa Fe or equal. When I came there they wanted to give me a Jeep Renegade (which is absolutely not equal). Aside of it was standing a Hyundai Grand Santa Fe, so I said: 'I rented that one want to have that one'. The lady said, that is another type of Hyundai Grand Santa Fe (which was not true) so you need to pay extra. I paid extra and took it. But in fact I paid double for a car I already hired. You cannot trust Discount
Car had very cheap quality worn winter tires. I had snow fall 3 days in a row. Couldnt move the car. I call Discount to report this and asked to be refunded. Still no news from them. I had to abandon the car at the parking lot of my company and borrow colleagues cars to move around instead. All other cars around could move except this one. The car was towed back to discount as it couldnt move on snow conditions. Very bad experience.
Like: Car was great, 2018 low mileage with built in GPS. Returning the vehicle super fast and easy including personal shuttle back to the Montreal Airport. Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.
Like: Great car, fast service Dislike: The shuttle driver at the return was going to leave even for his route even though he saw us. I had to convince him that I was ready to go (inspection done and all). Too bad that one person with lack of customer service was the last thing I remembered from this car rental.
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Small car, good value
Dislike: I wish I would have picked a little larger car, I'm a big person, and it was a bit small for getting in and out of. Other than that, it worked fine for the week we were in Montreal.
Relevant Reviews on Discount Car & Truck Rentals DRV_AEROPORT DE MTL
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View more >P.Hoff
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View more >L.FOSTER
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View more >Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.
B.Lavigne
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View more >Dislike: The shuttle driver at the return was going to leave even for his route even though he saw us. I had to convince him that I was ready to go (inspection done and all). Too bad that one person with lack of customer service was the last thing I remembered from this car rental.