I was provided pictures of the vehicle in regards to minor scratches etc. Upon going to the vehicle, there were more severe scratches that I had to photograph and return to the counter to show the counter staff. Also, there was no windshield washer fluid . I needed this during my drive from San Fran to LA . Something so minute should have been taken care of prior to releasing the vehicle.
O carro não era exatamente o que eu tinha reservado estava dentro da mesma categoria mas uma gama abaixo pelo que não fiquei satisfeita com essa situação. O senhor que me fez a entrega foi muito insistente em vender outros seguros mesmo eu informado que não queria pois já tinha o seguro. Chegou a ser desagradável e disse que ia deixar uma nota na minha reserva caso fosse necessário alguma assistência pois seriam inflexíveis. Não foi uma situação nada confortável.
About QEEQ:10.0/10
Correu tudo bem apesar do carro ser uma gama abaixo do que anunciado
Although we didn’t get the car we asked for we got an upgrade. It was fantastic!
About QEEQ:9.0/10
The customer service was great as we wanted to drop the car off at another location, it was super smooth and the people were quick in responding to us.
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Customer Service
Fairly smooth .
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