Car good, wait time for pick-up was less so

The service was acceptable, but communication was an issue. They added extra insurance, which increased the cost in euros.

car was very nice. For a premium brand you'd expect a little more in terms of car. The alloys were very scratched. The CV joint on frontleft was clicking and the tyres were right on the limiter to change. Which you could really feel when it was raining. Aquaplaning. I recommend checking the car fully prior to taking it out of the area too far. Pick up staff was excellent. No issues. Smooth and tranparant

The service from Hertz was impeccable. The counter staff stayed late, past 1am, waiting for me as their last customer of the night. They had all my details ready and had me driving away in less than 5 minutes. Returning the car was a breeze also. The attendant had the inspection done before I had left the car.

Car was fine.

I did not see the requirements for the added insurance on the website. When I got to the counter, there was no option other than to purchase it.

Picking up the car was fine once location was found. Car was returned to a different location in the airport and there was no member of staff to check it back in. It has taken longer to release my funds held on my card. The excess is very high €2500 and the cost of daily insurance is a rip off, thankfully I have insurance to cover this.

Booking was easy and confirmation received very quickly.