Car good, wait time for pick-up was less so

Ireland

Reviewed: Tue, Mar 3, 2020

About Hertz: 8.7 /10

Waited quite a while in the terminal before being told to proceed to the shuttled bus to head to the pick up area. That time was wasted. Was initially given keys to a manual instead of an automatic. That was fixed quite quickly but was a pretty avoidance error.

About QEEQ: 10.0 /10

Compact SUV | Nissan Qashqai or similar

1 days rental

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Brenda Rudko

Ireland

9-day rental

Economy | Volkswagen Polo 2 Doors or similar

Reviewed: Sat, Jul 16, 2022

About Hertz: 9.0 /10

We were required to pay a collision "surcharge" even though we had outside insurance. Additions e.g. GPS, additional driver etc really added up.

About QEEQ: 9.0 /10

Good responsiveness and documentation.

J.Reid

Ireland

13-day rental

Small SUV | Ford Puma or similar

Reviewed: Fri, Jun 10, 2022

“Very good but stressful on return.”

About Hertz: 8.0 /10

Drop off was misleading and totally confusing. Was supposed to open at 05:00 and I was there at 05:30. Gates were marked in red tape to say closed and open at 7 written over the 5. Return to car centre. Also why an extra charge to travel in Northern Ireland.

About QEEQ: 10.0 /10

All was good.

Adrian P

Ireland

1 days rental

Mini Van | Volkswagen Caddy 2 Seats or similar

Reviewed: Thu, Jan 2, 2020

“Van was in excellent condition, would use again.”

About Hertz: 9.3 /10

The agent behind the desk had an attitude problem at check in. I booked a small Caddy van for the week at Christmas as it was good value. I was told all they had was a long wheel base Transporter which was far larger than the caddy. I was told by the agent people only book vans when they need to carry large items... clearly this isn't the case or the VW Caddy wouldn't exist... The LWB Transporter was too big for what I needed, and not exactly an upgrade due to the increased running costs.

About QEEQ: 10.0 /10

Very easy to book, would recommend.