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Live chat Email us Service Code: 3309373264
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Not the best, be careful when you rent

Reviewed: Fri, Feb 7, 2020
About ACE Rental Cars: 8.0 /10
Brilliant staff on pick up, no upselling. When we returned the car, the car was checked and we was told everything was ok. We unloaded the car and was waiting for a taxi to go to Sydney when the guy who had checked our car come up and said someone in the office had said we had been SMOKING in the car. No 1 how would someone in the office know anything with out leaving the office? No 2 We don't smoke nor have we ever smoked. No 3 when I challenged the guy he said it must of been the people who had rented the car before us!. No 4 As non smokers we would have noticed No 5 Is it a scam? Mmmm
About QEEQ: 10.0 /10
Great company, easy to use app and website. Great helpful staff.
Compact | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Dec 30, 2019
“Good car rental”
About ACE Rental Cars: 10.0 /10
Good car rental
About QEEQ: 10.0 /10

E.Robb

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Dec 2, 2019
“A very disappointing experience”
About ACE Rental Cars: 5.3 /10
Overall a very disappointing experience. Pick-up from the airport took longer than expected and standing in the cold with a small child was not ideal. When then we arrived to collect our rental which was not ready and the customer service representative, Dinesh was incredibly rude. He tried to push the insurance and tolls quite aggressively on us and then tried to make us sign for the condition of the car without seeing it. At this point I refused, left the counter and waited outside. I then witnessed another member of staff bring our car round to the front and crashed it into a bollard denting the front number plate slightly damaging the front of the car too. This was witnessed by quite a few people and it was all quite ridiculous really. The car itself was larger than we ordered and very scuffed and scratched. The child seat had no infant insert and was ripped. The car itself was very economical with fuel and comfortable and on hand back the staff were much nicer.
About QEEQ: 10.0 /10

Da Sav

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Sun, Jun 23, 2019
“Good value for money, only problem was the car was different to what I ordered on pick up.”
About ACE Rental Cars: 7.3 /10
The car was good in the end I was a satisfied customer.
About QEEQ: 8.0 /10
Fast and prompt online service.

E.Rady

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, May 3, 2019
“Appalling.”
About ACE Rental Cars: 2.0 /10
Customer service was awful. Staff were rude. Hidden costs were so astronomical that I decided not to proceed with the booking. THEN I was charged a $75 cancellation fee. Never EVER will I recommend this company again.

D.Hardy

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 17, 2018
“I will Definitely use it and recommend it”
About ACE Rental Cars: 10.0 /10
Like: Customer service and easy terms and conditions
Dislike: Nothing can be pointed out

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