Excellent

Very satisfied, I’ve decided to stick with this company.

Service was average. Although my Zuzuche order clearly included third-party insurance, Budget denied it and asked for an additional $14 per day. After contacting Zuzuche, it was confirmed that it was included, but I had the same issue with my next rental. I didn't bother to argue anymore.

the car was in poor condition we have to change cars thy bill us 277 $ for tolls!!

I don’t expect to find comments on big company such Budget since the car wasn't clean and has a sound on break.

Car type reservation was not available, thus the company was forced to honor with an upgrade. Personnel at counter was not quite amiable probably caused by a reservation not done directly thru the company website, they can not find the reservation nor understood where was the reservation at the printed papers showing it, after a while, they finally noticed it.