Good experience with Easyrentcars,

Had to wait a long time outside the airport, and it was raining

The Aucar staff were professional and very helpful, arranged to collect us from the airport hotel following a flight delay. As we were too late to collect our car on the booking day Aucar were happy for us to delay the pick up until the following morning.

The head office staff in the US were superb. They dealt with our issue quickly and effectively when our fight was cancelled and we were unable to collect our car as per the booking. Through emails and telephone calls they kept us updated which we sincerely appreciated.

It was a nice a car (dodge) clean and nice to drive just a little to small for 7 people. But it did the job and we only needed it for a couple of days. So all good!

My only minor criticism was that I didn’t receive the car that I ordered. Otherwise, the experience was great and I will use them again.

The car was quite old and made odd noises when braking. Terrible customer service. Tried calling three different numbers for Aucar for pickup from the airport for, which none were answered for 15min. Organised out of hours car drop off, but no one was waiting for us when we arrived.