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Very unsatisfactory with the Hertz experience

Reviewed: Fri, Jan 10, 2020
About Hertz: 8.7 /10
We were pressured into additional insurance even after showing we had comp and collision, as well as insurance through my credit card company. They would not let us have a vehicle without singing on for more liability insurance. A complete shakedown. Very unsatisfied.
About QEEQ: 10.0 /10
Intermediate | Dodge Attitude or similar

Relevant Reviews on Hertz in Mexico

Roberto Rosenstein

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Economy | Chevrolet Aveo or similar
Reviewed: Sun, Mar 3, 2024
“Excelente reserva de coche con upgrade grátis.”
About Hertz: 10.0 /10
Pagué el coche económico y me dieron una reserva por haber reservado aquí. Excelentes y super atentos.
About QEEQ: 10.0 /10
Siempre es facilísimo reservar y con precios muy razonables.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Aug 27, 2019
About Hertz: 9.0 /10
Très bonne véhicule. Pourtant, à la réception, il y avait trop d'attente pour finalement recevoir la véhicule et il y avait des charges surprises (frais excessif pour 2e conducteur et dépôt pour essence--le dépôt était remboursé à la fin).
About QEEQ: 10.0 /10
Très bonne expérience pour trouver une bonne véhicule à un bon prix.

D.Burton

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Economy | Nissan March 2 Doors or similar
Reviewed: Sun, Aug 4, 2019
“Typical car hire experience - slow collection process with insurance up sell - otherwise great”
About Hertz: 8.3 /10
Had a long wait to collect the car from Hertz standing in the queue with up sell to go premium and jump to the front. Tried to sell additional insurance to me using scare tactics despite explaining I had an annual policy covering the excess and didn’t want it. Car was clean except on front where washer fluid was probably spilt during a top-up. Taking photos of the condition of the car and emailing to the customer is a nice innovation by Hertz. Car was problem free throughout hire. Dropping off the car was super easy and quick. If only the collection could be like this.
About QEEQ: 10.0 /10
Simple and efficient booking. I have used before and will use again.

E.Esquivel

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Medium SUV | Jeep Patriot or similar
Reviewed: Sun, Aug 4, 2019
About Hertz: 8.3 /10
Le délai pour prendre la voiture a été trop longue. La personne que m'a donné la voiture a été trop insistente pour que je prendre une assurance additionnel.
About QEEQ: 10.0 /10
Excelente plataforma de reservations.

c.vera

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jun 4, 2019
About Hertz: 5.0 /10
They told me that all the coverage y had with EasyRentCars it didn’t work, so I had to pay doble for the coverages.
About QEEQ: 10.0 /10
Is ok

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