Bad customer service and no protection of credit card payment details

E.Teo

South Korea

Reviewed: Fri, Jan 3, 2020

About tamra: 5.0 /10

Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !

About QEEQ: 8.0 /10

Full Size | Kia K5 or similar

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

Cornell Warner

South Korea

1 days rental

Reviewed: Tue, Dec 31, 2019

About tamra: 10.0 /10

The staff at the rental company were very friendly, and both pick-up and drop-off were extremely fast!

About QEEQ: 10.0 /10

HK Ng

South Korea

1 days rental

Medium SUV | New Hyundai Venue 2019 or similar

Reviewed: Fri, Dec 20, 2019

“Generally, the rental experience is still good as services provided by Tamra is fast and clean.”

About tamra: 8.0 /10

Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car. However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.

About QEEQ: 8.0 /10

Was a little disaapointed with Easyrentcars' platform as the car's description stated in the portal, it can withholds 4 big luggages but the actual space only allows 2.5 big luggages. Eventually, we had resolved by putting 2 luggages at the passenger' seat.