Excellent service and fast process.

ナビが韓国語しかなく、車内でAMラジオが聞けない（電源は入るが、どこの局を選択してもホワイトノイズしか聞こえない）ところが不満だった。 スタッフは片言の英語ながら親切に説明しようとしてくれた。

ポイントの制度がよく分からない。 あるのかもしれないが、貸し出しの問合せを現地から行う為の連絡先を分かりやすくして欲しい。

just one staff can communicate with us by english and poor instruction to pick up location

Perfect !!! Le personnel est amical et très serviable.

No comment ! La non-disponibilité du véhicule a bien été géré. Proposition d'amélioration : proposition d'autres véhicules à des dates différentes proches de la date souhaitée.

The car aircon was not very cold and at times the gas meter was not showing the petrol accurately. I enjoyed the Bluetooth and radio station as the equipment worked well.

Would highly recommend the company although with a few inconvenient experience with the oil meter.

1. Given a car different from one I booked. 2. The car had empty fuel tank, with red warning light. 3. When questioned why empty tank, I was given a foolish verbal explanation by a man (a manager, I think, who is not a local Korean) that there is restriction by the Korean authorities in filling up rental cars. This is really insulting my intelligence, to say the least), just to find an excuse. 4. A requested for the car I booked weeks ago, with full fuel, but was told I need to wait for the car to be available when returned by user.!! 5. Finally after arguing, I was offered a bigger car, not of my choice, with slightly more than a quarter tank. 6. With no choice, I took this car which was difficult for me to drive, and costs me much more in fuel cost. 7. All in all, I had an unpleasant experience upon arrival at Tamra, and it ruined the start of my holiday in Jeju to some extent.