tamra Tamra Rent-A-Car - Jeju Island Review: Pickup/Drop-off Pleasant, Cleanliness Poor, Customer Service Pleasant,......

T.Wong

South Korea

Reviewed: Tue, Apr 30, 2019

About tamra: 5.3 /10

The car was dirty and not cleaned properly. The windscreen wasn't cleaned properly and was difficult to see through at night. The car condition wasn't great - there were issues with the gear which didn't affect the drive however you could hear sounds when you were turning the steering wheel to the left. The wheel didn't have enough air either. It was a bit of a hassle having to take a shuttle bus from the airport to collect the car. Waiting for the shuttle bus to arrive, and waiting for other passengers took some time.

Economy | Hyundai Avante Guaranteed model

3-day rental

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South Korea

4-day rental

Economy | Kia Morning or similar

Reviewed: Sat, Feb 1, 2020

“Won’t come back due to car condition”

About tamra: 7.0 /10

1) Both side mirrors were glazed which made me very difficult to see the view in them. Unsafe driving 2) the fuel level when I picked up the car was not full. The Tamra staff refused to top it up to full.

South Korea

7-day rental

Economy | Kia Morning or similar

Reviewed: Fri, Jan 17, 2020

“My first car rental experience with great experience”

About tamra: 8.0 /10

I never heard of Tamra before going to Jeju and had a little doubt on them but thank god their service is at the above par

About QEEQ: 10.0 /10

I love the part that my booking was rebooked with lowest price

T.Ang

South Korea

4-day rental

Mini Van | Kia Carnival 9 Seats or similar

Reviewed: Wed, Aug 7, 2019

“Prompt respond, car in good condition.”

About tamra: 10.0 /10

Prefer to have full tank during pickup and to return in full. Easier for us to start and drive to our destination while we get used to the environment before we required to search for petrol station.

About QEEQ: 10.0 /10

To update the status of car and availability of car as some issue with car not available after booking done.

N.Tong

South Korea

5-day rental

Mini Van | Kia Carnival 9 Seats Guaranteed model

Reviewed: Wed, Jun 19, 2019

About tamra: 9.0 /10

The customer service staff can speak very good English and communicate very well.

About QEEQ: 9.0 /10

South Korea

3-day rental

Intermediate | Renault Samsung SM5 Guaranteed model

Reviewed: Fri, Jun 7, 2019

“Overall, I am happy with the car condition but not the customer service's attitude.”

About tamra: 7.3 /10

I tried to get help from TAMRA helpline as I encountered some problem with the car. The person showed his impatience and replied me rudely and he didnt even make effort to help me with my problem.

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