Excellent

The service attitude was unsatisfactory; this was a very unpleasant car rental experience.

the staff of Great Rental is great, helpful and kind. I can't ask for more.

all ok, not much problem I didn't use the price drop function.

The waiting time for the bond return is too long.

The first car they tried to give me was unacceptable. The stereo and GPS nav was all in Japanese, and the service agent couldn't help me change it. Also there was a strange device near the driver's seat the agent couldn't identify. And the car smelled like old cigarette smoke. My first thought was that it was an employee's car they were trying to give me. Fortunately they gave me another car, and this one worked out fine.

Very easy and clear to use. Great rates.