Car was dropped at night without checking for any damage with me. Had to trust they dont purposly look for silly damage without letting me be with them and discuss that. Apart from that everything was fine

Yes the car was fine from begeening,I book for a economy but I upgrade at the rental place to bigger and I don't regret.Only think suuggest I left is a small wallet with changes ,but maybe will back to me ,if someone found.Overall very well and good company,compare where I rent in Krakow Airport ,where you drop -off vehicle and nobody check in ,and then you pay for a damage ,because someone damage.

Terrible service, all damages on car seems to be used for extortion as not fixed despite clients been charged for it.

Easy to use, another time great service.

Very happy with the price I paid. Check-in and pick-up went very well too. BUT.... the drop-off was not a nice experience. I had to wait 20 minutes. then the whole process took another 20-30 mins. The guy was very young and clearly didnt have much experience. He spent a lot of time and started showing me some micro-small scratches incl. on a roof, suggesting it was all my fault. If I knew that, I would have examined the car very carefully during the pick-up, documenting everything. He wanted to charge me 270 PLN on the spot but I refused because it was nonsense. Luckily, in the end the company didnt charge me anything on top but it was stressful anyway.

I have just been in contact with Green Motion Katowice Airport -Poland to discuss few issues I have come across renting car through this franchisee.   To begin with after I have returned the car on Saturday 26th January, I’ve received an email that apparently I am responsible for scratches on the roof, rear left door and front right door. Total charge for the damage is 1073,60 Euros. I have received photographs of the damages, however, none of the photographs has date and time stamp, which could be taken at any point in time.  When I raised it with the staff at GM Katowice he suggested to go into setting which obviously does not work as it shows me time when I downloaded the photos. The scratches looks as if they were made by automatic wash, parking a car at the property not a communal or street parking it’s impossible to make such a scratches, especially on the roof.   I was collecting the car in the middle of the night when the car still had a frost on, therefore unable to point more damages/scratches.   Second issue that I had was no windscreen wash, which I only realised driving down the motorway in Poland. Clearly the car was not serviced. I have purchased it myself to make sure I can travel safely. As somebody could imagine driving with dirty windscreen isn’t particularly safe especially during winter time.   Third issue was that the car was not cleaned inside. I have paid 10 euros for an option of returning a car without cleaning not for an option of receiving a car that wasn’t cleaned. I have made this clear to the staff at Katowice airport who suggested that this is not what I have paid for, therefore I assume I should not be expecting clean car anyway.   I deeply regret not washing the car myself as now it turns out that I am the one responsible for the damages that have occurred after I have returned it.   When I questioned why am I being charged such a high fee for the damages that a repair cannot cost as much I was told that t