Never use this!

Me cargaron un servicio que no solicité y el servicio al cliente de Easirent no ha respondido correctamente.

The car was ok,no problem ,the problem is , i had already paid. (153$ canadian $) June 20 and when i returned the car, i had a other bill of 674$.I know 500$ on this was for the deposit ,but what about the other 174$?. And the women i talked to, said i should go to my bank tu clarify this.

I was never picked up from the airport, charged for a rental that I never received. Each time I called the Orlando office, I was placed on hold and then eventually hung up on, then when calling back, no one would answer the phone. I had to call from a different number to get someone on the line to only be told that they canceled my reservation and I would not be given a refund. This was as of 7/11/2019. Today is 7/17/19 and I have yet to receive a response as to how and when I will be refunded. I contacted the person who referred me to them and advised them to cancel as well.

The car smelled of cigarette smoke from the previous user. I'm not a smoker and this was disgusting. I was shown the car from the outside but not the inside so I was not aware it was that bad. Also, the quote was not billed. Instead I had to pay more and this was not made clear in the search process for your service. I had the insurance coverage I was supposed to have and should not have been billed additional fees. I would use this service again due to convenience, and I'd know to get in the car before leaving to be sure a smoker had not used the car previously. If... you can honor the quote given. I need to come back again to that area specifically and would hope to use your services, but not with the over billing process.

had a reservation 2 weeks in advance and show up to no vehicles avail and a mess of very unhappy folks in the lobby