Advantage Phoenix International Airport Review: Pickup/Drop-off Very good, Cleanliness Excellent, Customer Service Acc......

A.Rosenson

United States

Reviewed: Sun, Dec 1, 2019

About Advantage: 8.3 /10

Car was great, but the computer system was down so it took us over an hour in line to get to counter to rent the car. There were about 20 people in line when we arrived and no one at any other counter in the airport

Compact | Nissan Versa Note 2 Doors or similar

3-day rental

Relevant Reviews on Advantage Phoenix International Airport

K.Goodine

United States

4-day rental

Intermediate | Kia Forte 2 Doors or similar

Reviewed: Sat, Aug 31, 2019

About Advantage: 9.0 /10

the only complaint was a very poor job of cleaning the windows, I picked the car up late at night the car was very clean but when I hit the freeway with oncoming lights I couldn't see I had to pull over and wipe the windshield inside and out with a shirt

About QEEQ: 8.0 /10

Tracy J

United States

13-day rental

Full Size | Toyota Camry or similar

Reviewed: Thu, Mar 28, 2019

“Waited over 3 hours in line for a vehicle. People were furious!!!!!!!! Never again!”

About Advantage: 7.7 /10

We waited over 3 hours for our vehicle. We learned it was no fault of the very nice ticket counter employees but they did not have enough cars turned in and checked in for them to rent out. They were giving everyone what ever came available the next car. We did end up getting a mid size SUV instead of a full size. It was a little banged up with over 26K miles but it was a good car. I will never use them again though and pay the extra money for a well know rental company. If my husband was here now I would get the video of the massive line at Advantage and Fox and all other car rental lines empty.

T.kornbau

United States

10-day rental

Full Size | Toyota Camry or similar

Reviewed: Sat, Mar 23, 2019

About Advantage: 9.7 /10

Had to wait over two hours in line to get to the rental counter. Way too long!