Simple and efficient

Easy and good value

At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.

Nothing particular to mention. it was quite quick and efficient, would definitely recommend this company for Lisbon Airport. Only negative point is to find the shuttle at the airport, but nothing else to mention

Like the previous rental, it was quick and efficient to rent with your company!

Le seul problème fut l'attente du transfert à l'aéroport !!! Sinon tout était parfait !!!

Waited way too long to get the car (almost 3 hours). There were too many problems of management with this rental company. Some customers had been waiting for more than 4 hours to get their car!! They did not have enough cars, not even staff dealing with the problems and no one waiting at the airport to get to the pick up location. I had to call several times for a van to show up.