Got a citreon C3 great little round around for the Amalfi coast hills.

Great Service

car wasn't in the best condition and was banged up quite a bit. I had to ask for more damanges to be shown on the rental paper beforehand. But besides that everything went well.

Car could have been cleaner. Pick up que took too long.

Firefly did not honour the booking of a 29 EUR and instead forced a 260 EUR vehicle on arrival. They said "my car wasn't available". On that, their car park was full to the brim with different types of vehicle, and they were actually parking their cars in other rental company's spaces. They offered a high-end vehicle ten times the price without offering apology or any other solution and charged at full price.

The car was dirty and full of dints and scratches to the bodywork. The inside was well worn. The Firefly desk was closed and we had to use the Hertz desk. The Firefly cars were parked at the back of the car rental car park and as stated our car was dirty. It definitely gave the impression that Firefly used the old Hertz fleet.