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Live chat Email us Service Code: 6225150170
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Good company, but lack of information on pick up location

Reviewed: Sat, Nov 9, 2019
About OK Mobility: 9.3 /10
The main problem was to find the rental company. It is located not in the Lisbon airport. There are nobody in the airport that meet and greet you to the car. There are no any sings at the airport. I must to call to customer support and they inform me that there is shuttle bus. Just occasionally I find the place where it stops and wait for 30 min. Other services were at high level. Car was new, clean, has 5000 km.
About QEEQ: 10.0 /10
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Standard Crossover | Nissan Juke hatchback or similar

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

F.Tanguay

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Compact | Volkswagen Golf or similar
Reviewed: Thu, Oct 3, 2019
“Ne pas se fier au prix de EasyRentCars puisque à la récupération le prix double et plus”
About OK Mobility: 5.3 /10
Surprise en récupérant la voiture le a plus que doublé la personne au comptoir fut des plus désagréable

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Mini | Fiat 500 or similar
Reviewed: Fri, Sep 27, 2019
“Great value for money, unclear pick up instructions”
About OK Mobility: 9.0 /10
It was not clear from booking confirmation what the pick up process was. Pick up location was designated as being at the airport, however, we had to find some other car hire operators who told us we needed to call OK who would come and pick us up and take us to the pick up location which was offsite. This was not mentioned anywhere It also was not clear that there would potentially be a €50 fee for pick up / drop off after 22:00
About QEEQ: 10.0 /10

A.De Clisson

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Mini | Peugeot 108 2 Doors or similar
Reviewed: Tue, Aug 13, 2019
About OK Mobility: 9.3 /10
Le seul problème fut l'attente du transfert à l'aéroport !!! Sinon tout était parfait !!!
About QEEQ: 10.0 /10

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Compact | Volkswagen Golf or similar
Reviewed: Sat, Jun 29, 2019
“OK car rental needs to list their phone number to request pickup!”
About OK Mobility: 8.3 /10
The car was great, but the company did not list a working phone number to reach them for pickup. After a lot of asking at the airport, I was lucky enough to find someone from another company who had it written down because, apparently, this is a very common complaint.
About QEEQ: 10.0 /10
Very simple to book!

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Mini | Peugeot 108 2 Doors or similar
Reviewed: Wed, May 29, 2019
“Cheap but stressful experience”
About OK Mobility: 7.3 /10
Car was great, price was dirt cheap, counter staff were all nice. Location was very difficult to find and it took a long time for the shuttle to take us back to the airport while we were in a time crunch.
About QEEQ: 8.0 /10

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