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Search for Routes Car Rentals in Chicago

Unpleasant pickup process.

Reviewed: Sat, Nov 9, 2019
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10
Toyota Corolla image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

G.Minzer

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Sep 29, 2019
“Booking was very easy the rest was a major hassle and we will never rent from there again”
About Routes: 5.7 /10
We wanted a compact vehicle and received a Dodge Durango they told me it was a free upgrade and I told him I wasn’t interested in an upgrade and it’s only an upgrade if you consider it an upgrade they said that there was nothing else available and I told them that I booked this months ago. They said we had the option to cancel which wasn’t an option at the time.
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Aug 23, 2019
“Inconsistent”
About Routes: 7.0 /10
We’ve rented from Routes before with no issues, but this trip we had several. The office appeared to be busy and understaffed. The women’s restroom was out of order the entire 2 weeks we had the cars. The first car wasn’t clean and the check engine light was on. The window washer fluid was empty and upon refilling, emptied out immediately. We exchanged the vehicle and the new one was clean but had an annoying loud rattle coming from the dash that we couldn’t quiet. Shuttle was quick and easy.
About QEEQ: 10.0 /10
Smooth process, no issues!

M.D.

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Apr 24, 2019
About Routes: 9.7 /10
Free upgrade to Jeep Wrangler. Nice!
About QEEQ: 10.0 /10
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C.Pitter

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Feb 5, 2019
“Your location is not at the airport as the other car rental place. I was told you are working on it”
About Routes: 8.7 /10
Staff is polite and respectful. Although, I could see that the staff was buzy, they kept a smile. They worked as a team. Good job on the staff
About QEEQ: 10.0 /10

F.DUSHIME

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Intermediate SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Jul 20, 2018
“Will do it again”
About Routes: 10.0 /10
Like: Had a great trip, we had a Wrangler, super comfy ride, enjoyed travelling From Chicago and Indiana and back. We had so much fun!
Dislike: I have no complaints, everything worked as I expected.
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