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Search for Routes Car Rentals in Chicago

Unpleasant pickup process.

Reviewed: Sat, Nov 9, 2019
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10
Toyota Corolla image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

Daniel Alfred

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Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Sep 21, 2019
About Routes: 4.0 /10
Not very satisfied

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 20, 2019
“Great deal”
About Routes: 8.3 /10
Rental fee is way cheaper than others, but car condition is as good as others or better. Accessing pickup location from the airport is a bit tricky. You need to take airport shuttle to Rental hub, and then call Routes office for another shuttle to the pickup location. It takes easily over 30 min. It is still worth taking time for pickup because the deal is so good. Also direct shuttle service from the dropoff location to the airport is provided after returning a car.
About QEEQ: 10.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Jun 1, 2019
“Could have been better....”
About Routes: 7.3 /10
I had booked the seven-passenger van. Then I told my group to use your company for rentals. When I got to the pick-up location. Your staff said We have a 7 passenger Tacoma only. We needed space for luggage. After 30 minutes of wait, she brought the van. My group had cars reserved both got Jeep wranglers.
About QEEQ: 10.0 /10

Lex Estoya

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Large SUV | Dodge Durango or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, May 1, 2019
“Smooth process and excellent service.”
About Routes: 9.7 /10
Car safety like collision sensor needs servicing as indicated in the dashboard otherwise its excellent experience and driving performance.
About QEEQ: 10.0 /10
Staff are easy to deal with.
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D.Foy

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Apr 26, 2019
“Uneventful”
About Routes: 10.0 /10
Picked up 12:30 am after flight delays and staff was still there from airport to location and I was driving away in 30 minutes
About QEEQ: 10.0 /10
Online Cost was extremely competitive

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