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Live chat Email us Service Code: 1180337218
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Reviewed: Thu, Oct 24, 2019
About Routes: 9.3 /10
Although I ordered a 4 door car, the desk staff upgraded me to a nicer SUV for free when they saw the luggage my group had brought, which was very much appreciated. They answered the phone quickly when I needed to speak to them and the instructions on pick up / drop off were precise.
About QEEQ: 10.0 /10
The Booking was easy to make. The price drop option worked which was nice.
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

Delia Jonathan

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Reviewed: Sat, Jul 21, 2018
About Routes: 6.0 /10
Few people, so the waiting time is short, but the service attitude is not good and efficiency is low.

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Economy | Kia Rio or similar
Reviewed: Thu, Nov 21, 2019
About Routes: 9.3 /10
Staff is really helpful. They upgrade me and help me in a difficult moment
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Sep 17, 2019
“Bad beginning”
About Routes: 5.3 /10
Car interior was not clean, took forever to get car. Used routes before and they are usually good. Don’t know what was going on this time
About QEEQ: 10.0 /10

J.Zolot

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Economy | Kia Rio or similar
Reviewed: Fri, Jun 7, 2019
“fine”
About Routes: 7.7 /10
I didn't like Routes telling me damage to car before I accepted it, ie. dent listed as scratch. When I didn't agree and wanted the exact damages listed, counter staff got snippy. I had to request she acknowledge the damages and give me a copy of the form. This process took approximately 60 minutes.
About QEEQ: 10.0 /10

P.Burke

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Large SUV | Dodge Durango or similar
Reviewed: Thu, May 23, 2019
“Good service good price and good car”
About Routes: 9.0 /10
Good car good service no issues
About QEEQ: 10.0 /10

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