The car was fine and the counter service excellent, with careful, clear explanations of everything. The shuttle arrangement was at the inconvenient end of the airport (opposite from where you come out when arriving from overseas); this appears to be the same for all shuttles. Then it took quite a while for the first shuttle to arrive, and it filled with people who were there before us. So we had to wait another 10 minutes or so, in cold wind, before our turn.
The staff at both pick up and drop off locations were very helpful. The drop off was made so easy as we were instructed to just park at the Bluebridge terminal and hand the keys to the terminal staff
“The car was horrible . Parts were almost falling off. The car shouldn’t be for rent. No refund.”
About Apex:5.7/10
The car shouldn’t be allowed on the road. It’s been in multiple accidents and the brakes don’t work properly. Not safe at all. I can’t believe this is ok. I had to leave a week early and of course no refunds so I paid a premium per day for a car that shouldn’t be on the road. Literally parts are falling off the car! My next review will be online on the major sites.
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Customer Service
Very good except slow airport shuttle service.
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