Not very good

The staff sold us a Sun Pass which was an unnecessary expense given our destination. We felt we were taken advantage of. Not a good way to start a relationship

Using them all the time . I like how easy to do check in and check out . Never had any issues with them . The only think they can improve is sometimes we have a big line and spending extra time to wait at the check in. Check out process is very good and quick .

So far I like it. The best car rental prices and easy to book it.

Rental and service was perfect for my needs

Love app, compared with booking directly and always found better price thru app.

Salesman at Fox told us we would need to buy FL Sun Pass ($70) because of multiple toll roads on the FL keys. There are no toll roads on the Keys. Also we followed the directions to fox rent a car on the reservation, i.e. walk 1/4 mile wait 30 min to ride a crowed bus for 10 min. On our return we discovered we only needed to walk across the street (17 seconds). My advise follow the airport signs and don't believe anything fox rent a car tells you.

The staff kept trying to upsell and then made mistakes on the contract. It was 1 am and we didn’t notice the mistakes until we went to return it where staff was difficult to work with.