very fast at the counter for the first time

excellent and good price

my flight was delayed by 1h30. when i got to the fox counter. there was no longer my little car that I had reserved and already paid for. the gentleman from fox never wanted to give me a car unless i paid. I had to pay $230 us for a bigger car. even if fox had rented my car which was already paid.

I was charged twice one by Easy car rental $51, and $172 by Fox rental car. I’m disputing the charges.

Let's be honest, there was a wait due to the people ahead of me not understanding the process or English. I'm a returning customer and the counter representative and I got through the process quickly.

Salesman at Fox told us we would need to buy FL Sun Pass ($70) because of multiple toll roads on the FL keys. There are no toll roads on the Keys. Also we followed the directions to fox rent a car on the reservation, i.e. walk 1/4 mile wait 30 min to ride a crowed bus for 10 min. On our return we discovered we only needed to walk across the street (17 seconds). My advise follow the airport signs and don't believe anything fox rent a car tells you.