Excellent

They had run out of Fiat Tipos so upgraded us to the next size up. This was welcomed as I think we'd have struggled to fit all of our luggage otherwise.

All Good

Rubbish car, aggressive sale of insurance on pick up

The worst experience I never had in my life during 40 years of intensive business trip as a CEO. To be fair, I had the opportunity to work with GOLDCAR and it was okay, so I donl;t want to blame GOLDCAR. But my last experience was with an agent named AMAL. It was terrible experience, she forced me to subscribe to extra insurance that I don't need (My car insurance in the US covers my rental cars and I have an extra insurance with my AMEX). She threatened me not to give me a car and when I started calling Easyrentcars she decided to give me the car that already paid for and then she threatened to blacklist me with the support of her colleague (I don't remember his name). Guys, avoid to deal with this lady, she is arrogate, no experience ... she is terrible!... pick another agent.

So far, I have been using Easyrentcars service several time and I have been satisfied every single time. The App is simple, easy to use, straight forward and no strings attached!! Very happy with Easyrentcars service.

Wouldn't take my credit cards and asked for debit card deposit. Then was told that fees and conversation rates would almost equal upgraded insurance and that I might as well upgrade insurance. Seems dodgy...