Like: I like how they offered options and I was able to choose a car that was not exactly what I reserved but the equivalent of that intermediate vehicle. Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.
Overall service was good. The waiting time for picking up the car was quite long, and there were upselling attempts for upgraded models and insurance, which I declined. The car was fine and there were no issues during the trip.
Like: Hannah was amazing! She made checking the car in an easy and quick process on a crazy return home day. She was friendly and even went out of her way to find us a luggage cart. Her extra efforts made a rough day easier to handle. Thank you Hannah, you are wonderful!!!! Dislike: A bit confusing when picking up car with all the extra options.
Like: I received my car through Thrifty. Great experience no problems went smooth. They already had my reservation on file when I arrived and car ready. Dislike: I had no dislikes.
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Great selection of cars
Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.
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View more >Dislike: A bit confusing when picking up car with all the extra options.
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View more >Dislike: I had no dislikes.